Privacy Policy
This page explains what personal information Royal Castle Top collects, why we collect it, how it is used and your rights under UK data protection law.
Who we are
Royal Castle Top is the editorial team behind royalcastletop.com. For data protection purposes we are the controller of any personal information you share with us through the site or by email.
What we collect
- Contact form details. If you write to us, we receive the name, email address and message you send.
- Email correspondence. If you email us directly, we receive whatever you choose to share in that email.
- Analytics. We may use a privacy-aware analytics service to understand which pages are read and which links are followed. Where this involves cookies, you will see the cookie notice on your first visit.
We do not run accounts or wallets. We do not collect payment details, identity documents or gambling history.
Why we use it
- To reply to enquiries you send through the contact form or by email.
- To understand how the site is used so that we can improve it.
- To meet legal obligations where they apply.
Legal basis
We rely on your consent for non-essential cookies and analytics, on legitimate interests for running and improving the site, and on the necessity of our correspondence with you when you contact us.
Sharing
We do not sell personal information. We share it only with service providers that help us run the site (for example, email or analytics providers) and only to the extent needed for them to provide that service. Where you click through to a casino operator, the operator is a separate controller of any data you then share with them.
Retention
We keep contact emails for as long as needed to handle your enquiry and any reasonable follow-up, then delete them. Analytics data is kept in aggregated form.
Your rights
Under UK GDPR you can ask to access, correct, export or delete personal information we hold about you, and you can withdraw consent for cookies at any time. To exercise any of these rights, write to editorial@royalcastletop.com. You also have the right to complain to the UK Information Commissioner's Office at ico.org.uk.
Changes
If we make a meaningful change to this policy, we will update this page.